Contact AuralFit
Have a question about workout tracking, local gym partner matching, or subscription plans? Our athletic support team is here to assist.
Athlete Support Email
For account assistance, app questions, and bug reports:
support@auralfit.fitnessGym & Enterprise Partnerships
To integrate your gym location or partner with AuralFit:
partners@auralfit.fitnessResponse Time Guarantee
Our dedicated support desk monitors inquiries 7 days a week. Average resolution response time is under 2 hours.
Frequently Asked Questions
How does the AI Coach work?
You ask fitness, recovery, and nutrition questions in chat. The AI coach references your profile, logged workouts, and our sports nutrition knowledge base to provide tailored answers.
How does Gym Partner Matching protect my privacy?
AuralFit displays coarsened distance buckets (e.g., "Within 2 km", "2–5 km away") and never reveals your exact GPS coordinates to other athletes. Only matched lifters can message each other.
Can I log workouts offline?
Yes! Workout logging, sets, weights, and rest interval timers function smoothly offline. Your logs synchronize automatically when you reconnect to the internet.
How do gym facility partnerships work?
Gyms and fitness centers can register their location so lifters can discover certified training partners at their exact facility and coordinate schedules.