Refund & Cancellation Policy

1. Overview & Customer Satisfaction

At Spedaris Technologies LLP (“Spedaris”, “we”, “us”), we are dedicated to providing serious lifters and athletes with the highest quality training and nutrition tools. This Refund & Cancellation Policy outlines the procedures and terms governing refunds, cancellations, and billing inquiries for AuralFit subscriptions and digital services.

2. 7-Day Money-Back Guarantee (Direct Purchases)

For initial paid subscription memberships (Pro Athlete, Elite Club) purchased directly through our website or direct payment portal:

• Eligibility Window: You may request a 100% full refund within seven (7) calendar days of your initial transaction.
• Zero-Hassle Process: Simply email our payments desk at billing@auralfit.fitness with your registered account email and transaction reference. We process eligible requests promptly without unnecessary questionnaires.
• Refund Method: Approved refunds will be credited back to your original source of payment within 5 to 7 business days, subject to your banking institution's processing schedules.

3. Google Play Subscriptions

If you purchased your AuralFit subscription through an in-app purchase via the Google Play Store:

Billing, payment processing, and refund determinations are handled directly by Google in accordance with Google Play terms of service:

• Google Play Purchases: You can request a refund directly through the Google Play refund portal (support.google.com/googleplay/answer/2479637) or via your Google Play account order history. Google generally processes refund requests made within 48 hours of purchase.

4. Subscription Cancellation & Auto-Renewal Management

All paid memberships renew automatically at the end of each billing interval (monthly or annually) unless canceled prior to the renewal date:

• How to Cancel: You can cancel auto-renewal at any time. For Google Play purchases, open Google Play Store → Profile → Payments & Subscriptions → AuralFit → Cancel Subscription.
• Access Post-Cancellation: When you cancel your subscription, you retain complete access to all paid features until the expiration of the current paid billing cycle. You will not be billed for subsequent cycles.
• Free Starter Access: Upon expiration of a paid membership, your account automatically transitions to our Free Starter tier. Your historical workout logs, personal records, and exercise history remain completely intact.

5. Contact Billing & Inquiries

If you notice any unexpected charges, duplicate transactions, or have questions regarding your account status, please reach out to our dedicated support team at billing@auralfit.fitness or support@auralfit.fitness. We are committed to resolving payment concerns promptly and transparently.